Effective date: September 20, 2026

Shipping destinations

RZN8 ships only to U.S. destinations that we currently serve and where the ordered products are permitted under applicable requirements. Availability varies by product and delivery address.

We do not offer international shipping. Available shipping options and charges are displayed before you complete checkout.

We may be unable to fulfill an order because of destination restrictions, carrier limitations, or a change in applicable requirements. If we cannot fulfill your order, we will notify you and refund any payment collected for the unfulfilled products and associated shipping and taxes. We do not substitute a different delivery address without your agreement.

Processing time

In-stock orders normally ship within 2–3 business days after payment authorization and completion of required age and order verification. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

Any longer production or processing time for a specific product will be disclosed on its product page before purchase. We will contact you promptly if we need information to verify an order.

Verification requests do not eliminate your rights concerning shipment delays or refunds.

Shipping charges and delivery estimates

Shipping charges are shown at checkout before payment. Carrier transit time is separate from order processing time. Any delivery estimate shown with your shipping option includes only the time described with that option; please review whether it is a transit estimate or an arrival date.

Carrier estimates are not guaranteed delivery dates unless expressly identified as guaranteed.

We will send shipment confirmation and tracking information to the email address provided with your order. Items in the same order may ship separately; you will not be charged additional shipping beyond the amount accepted at checkout without your agreement.

Age verification and delivery requirements

THC beverage purchasers and recipients must be at least 21 years old. Required age verification must be completed before we ship. Where required by law or the delivery service, an adult age 21 or older must present valid identification and sign for delivery. Any applicable signature charge will be disclosed before payment. We cannot ship THC beverages to an address or delivery method that prevents required verification.

Delays and unavailable products

If we cannot ship within the promised time, we will notify you, provide a revised shipping date when available, and explain your option to cancel the unshipped portion for a full refund of the applicable product price, taxes, and shipping charges. We will obtain your agreement to a delaywhen required. If required consent is not received, we will cancel and refund the affected unshipped portion within the applicable legal deadline.

Address corrections and returned packages

Check your address carefully before placing an order. Contact us immediately to request a correction. We cannot guarantee changes once fulfillment has begun. If a package is returned because of an incorrect address, refusal, or an unmet delivery requirement, contact us so we can resolve the order. We will explain any available reshipment option and its cost before you agree to it. We will not automatically charge an additional fee. This does not limit remedies where RZN8 or its carrier made an error or where a refund is required by law.

Damaged, missing, or undelivered orders

Contact us promptly if your package arrives damaged or does not arrive as expected. Keep the packaging and take photographs when possible. We will investigate and provide the remedies described in our Returns, Refunds & Cancellations policy. Do not consume damaged or questionable beverages.

Shipping questions

Email contactus@rzn-8.com or call [CUSTOMER SERVICE PHONE] with your order number. We aim to respond within two business days, Monday–Friday, excluding U.S. federal holidays.